Terms of Service
Effective Date: 9/1/2026
Last Updated: 9/1/2026
Welcome to Elevate Pilates, LLC d/b/a Elevate Pilates 270. These Terms of Service ("Terms") govern your use of our website, mobile application powered by Mariana Tek, and physical studio facility. By creating an account, purchasing classes, or using our services, you agree to these Terms.
1. Account Registration & Eligibility
Account Requirement: You must create an account to book classes and purchase memberships. You are responsible for maintaining the accuracy of your account information and password confidentiality.
Age Limit: You must be at least 18 years old to create an account and attend classes independently. Minors aged [14–17] may participate with a signed parental/guardian waiver.
2. Class Bookings, Cancellations & No-Shows
Reservation Window: Classes can be booked up to 30 days in advance via our website or mobile app.
Late Cancellation Policy: Cancellations must be made at least 8 hours before the scheduled class start time. Late cancellations will result in forfeiture of the class credit and a $20 fee for all members.
No-Show Policy: Failing to attend a reserved class without canceling in advance will result in forfeiture of the class credit plus a $25 no-show fee for all members.
Waitlist Policy: Joining a waitlist acts as a reservation commitment. If a spot opens up prior to the cancellation window, you will automatically be added to the class and notified.
3. Memberships & Billing
Recurring Subscriptions: Monthly memberships auto-renew automatically on your billing date until canceled in writing.
Payment Authorization: You authorize Elevate Pilates 270 and our payment processors to charge your selected payment method on file for recurring fees, single classes, and incidental charges.
Cancellation of Membership: Written notice of cancellation must be submitted at least 30 days prior to your next billing cycle via hello@elevatepilates270.com.
Refunds: All class sales, package purchases, and membership fees are final and non-refundable.
4. Studio Policies & Code of Conduct
Arrival: Please arrive at least 5 minutes prior to class start time. For safety reasons, late arrivals will not be permitted into class once instruction has begun.
Personal Belongings: Storage areas are provided for personal items; however, Elevate Pilates 270 is not responsible for lost, stolen, or damaged personal property.
Studio Courtesy: Cell phone use, filming, and photography during active class sessions are strictly prohibited unless explicit permission is granted by the instructor.
5. Liability Waiver & Assumption of Risk
Physical exercise and fitness classes involve inherent risks of injury. By booking and participating in classes offered by Elevate Pilates 270:
You certify that you are physically fit and have no medical conditions that would prevent safe participation.
You voluntarily assume all risks associated with participation, including bodily injury, illness, or property loss.
You agree to release and hold harmless Elevate Pilates 270, its instructors, employees, and platform providers from any liability, claims, or demands arising out of your participation.
6. Intellectual Property & App Usage
All content on our website and mobile application—including logos, branding, graphics, and software—is the property of Elevate Pilates 270 or its licensors. You agree not to reproduce, distribute, or reverse engineer any part of our services or digital application.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Kentucky, without regard to its conflict of law provisions.
8. Mobile & SMS Messaging Terms
Program Description: By opting in, you agree to receive recurring automated text messages from Elevate Pilates 270 ("we," "us," "our") at the mobile number you provided. Messages may include, but are not limited to (class reminders, order updates, account alerts, promotional offers, customer support follow-ups, etc.). Consent to receive these messages is not a condition of any purchase.
Message Frequency: You may receive up to 7 messages per week. Message frequency may vary depending on your activity and interactions with us.
Message and Data Rates: Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.
How to Opt Out and Get Help: You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at hello@elevatepilates270.com.
Carrier Disclaimer: Carriers are not liable for any delayed or undelivered messages.
Privacy Policy Link: https://elevatepilates270.com/privacy-policy
9. Contact Information
For questions or concerns regarding these Terms, please contact us at:
Elevate Pilates 270